Returns & Exchanges

At Kashees Cosmetics, we strive to ensure your complete satisfaction with our beauty products; however, if you are not entirely happy with your purchase, we offer a hassle-free return and exchange process within 7 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or WhatsApp within 7 days of receiving your order to request a return authorization.

• 2.
  Verify Product Condition

  Ensure that the cosmetics are unused, unopened, and in their original packaging with all security seals intact to qualify for an exchange.

• 3.
  Pack and Ship

  Securely pack the items in their original shipping box and send them back to our warehouse using a trackable courier service.

• 4.
  Quality Check and Refund

  Once our team inspects the returned items, we will process your exchange or issue a store credit within 3 to 5 business days.